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Home > Services > Integration, CRM Solutions, ERP and ITSM

We ensure the implementation, configuration and customization of management platforms to streamline your business processes.

  • CRM (Zendesk, Freshdesk) :
    • Initial setup tools.
    • Creation of automated workflows for lead management and customer support.
    • Integration with other systems (email, e-commerce, marketing automation).
  • ERP (Odoo, Microsoft Dynamics) :
    • Implementation of solutions to manage resources, billing, and logistics.
    • Team training for optimal use.
  • ITSM (ServiceNow, Jira Service Management) :
    • Management of incidents and requests.
    • Implementation of ITIL processes to structure your IT.
    • Monitoring and performance reporting to improve the quality of service.

Step

01

Analysis and Custom Policy

Each project starts with a thorough understanding of your needs and context to develop an appropriate solution

Step

02

Design and Implementation of Solutions

We develop and deploy tools tailored to meet your business needs :

Step

03

Training, Monitoring, and Continuous Innovation

To ensure the long-term success, we support your teams and innovate continuously

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